Refund policy

We want every jar of drippy to reach you crisp. If something isn't right, tell us and we'll make it right.

Damaged, leaking or wrong items

If your order arrives damaged or leaking, or it isn't what you ordered, message us within 48 hours of delivery with your order number and a photo of the jar. We'll send you a free replacement or refund you, your choice.

Opened jars

Pickles are food, so for hygiene and safety we can't take back opened jars or jars that weren't stored properly. If something seems off with the taste or quality, message us anyway and we'll look into it.

Cancelling an order

You can cancel any time before your order leaves us. Just message us on WhatsApp. Once it's out for delivery, it can't be cancelled.

Refusing a delivery

We deliver cash on delivery, so please only order when you're ready to receive it. An order refused at the door is cancelled.

How refunds are paid

Since you pay cash on delivery, approved refunds are paid back in cash or as a free replacement with your next order. We'll arrange it with you on WhatsApp.

Contact us

WhatsApp: +961 3 722 842
Instagram: @drippy.pickles